AREA MANAGER

WOTELS is a young and dynamic chain of Hotels & Hostels, expanding rapidly across Portugal!

With ambitious plans for the future, we are looking for an Area Manager for the Lisbon. Our mission is to provide versatile, safe, and lively accommodation, offering unique and enriching experiences for our guests.

Job Description:

Your mission will be to oversee the management of multiple properties, ensuring operational excellence, adherence to brand standards, and guest satisfaction. Acting as a key link between operational management and the properties, you will implement strategies, standards, and procedures, fostering efficient management aligned with organizational goals.

Key Responsibilities:

• Conduct daily visits to the properties, inspecting rooms, front-of-house, and back-of-house to ensure compliance with brand standards and identify areas for improvement.
• Monitor revenue and costs for each property, taking full ownership of budgets and implementing immediate actions to maximize profitability.
• Provide daily support to property supervisors in solving operational challenges and managing Human Resources, ensuring smooth and efficient operations.
• Monitor and analyze guest feedback, developing action plans to drive continuous improvement in the guest experience.
• Lead by example and promote a guest-focused mindset, interacting directly with guests, understanding their needs, and demonstrating the expected level of service.
• Coordinate team training and development, ensuring operational excellence and employee satisfaction.
• Conduct performance evaluations with property supervisors, supporting team management to align individual goals with the organization’s strategic objectives.
• Collaborate on the preparation of annual budgets and strategic plans for the properties, ensuring effective execution and alignment with established goals.
• Ensure compliance with Health and Safety, Food Safety, and facility maintenance standards, monitoring their application across all properties.
• Foster clear communication and collaboration with commercial, maintenance, finance, human resources, and marketing departments, promoting alignment and efficiency.
• Support inspections and proactively address non-compliance issues.
• Build and maintain strong relationships with internal and external stakeholders, including owners, suppliers, and business partners, ensuring effective and lasting partnerships.

What We’re Looking For:

• Education and experience in team management within the hospitality sector
• Excellent organizational and leadership skills
• Fluency in Portuguese and English
• Proactivity, attention to detail, and ability to work under pressure
• Strong sense of responsibility and team spirit
• Proficiency in IT and Microsoft Office tools
• Driver’s license
• Flexible schedule
• Resilience and ability to manage stress

Seize this opportunity!

Send us your CV and a short introduction to you@wotels.com with the subject: “Area Manager - Lisbon.”

ASSISTANT MANAGER

WOTELS is a young and dynamic chain of Hostels & Hotels expanding throughout Portugal, and we’re eager to keep growing!

Our mission is to provide multi-option, clean, and safe accommodations in vibrant spaces where guest interaction is encouraged.

We are looking for fun, responsible, and enthusiastic individuals who want to grow and develop their careers with us!

IMMEDIATE START

Some of your responsibilities:

• Build relationships with guests
• Perform and assist with check-ins, reservation extensions, and check-outs
• Keep workspaces and guest areas clean and organized
• Handle payments, verify deliveries, and correctly store supplier orders
• Communicate important and relevant information
• Ensure the safety and well-being of all guests
• Comply with internal rules and procedures

What we’re looking for:

• Experience and training in Cleaning and Reception
• Proficiency in Portuguese and English
• Availability for rotating shifts

What we offer:

• Above-average salary conditions and additional company benefits
• A positive and supportive work environment

Send us your CV and a brief introduction to:
you@wotels.com

Subject line: Assistant Manager - Porto

HOTEL SUPERVISOR

WOTELS is a young and dynamic chain of Hostels & Hotels that is expanding across the country, and we want to keep growing!

Our mission is to offer multi-option accommodation that is clean, safe, and full of life, where guest interaction is encouraged and celebrated.

We are looking for fun, responsible, and enthusiastic individuals who want to grow and develop their careers with us as a Full-Time Hotel Supervisor. This role reports directly to the company’s management and is responsible for coordinating and overseeing all operational tasks in a hotel.

Desired Profile:

• Experience in the hospitality industry;
• Proficient in IT and skilled in using the Office Suite;
• Fluency in languages, particularly English;
• Driving license;
• Flexible schedule;
• Ability to act and solve problems under pressure;
• Strong sense of responsibility and teamwork.

Key Responsibilities:

• Manage guest relations, both in general contexts and critical situations;
• Coordinate the reception and cleaning teams;
• Submit support reports to the company’s management team;
• Ensure workspaces and guest areas are clean and organized;
• Oversee the safety and well-being of all guests and staff;
• Ensure compliance with internal rules and procedures.

Are you ready to take on this mission and make it your own?
Send us your CV and a brief introduction to:
you@wotels.com
Make sure to include the reference “Hotel Supervisor - Lagos” along with your name.

We’re excited to hear from you!

ESTÁGIO PROFISSIONAL IEFP - DEPARTAMENTO DE VENDAS

Oportunidade de estágio fantástica! Vem conhecer o mundo da hotelaria com a WOTELS.

A WOTELS é uma jovem e muito dinâmica cadeia de Hostels & Hotéis que se encontra em expansão em todo o território nacional e queremos continuar a crescer! A nossa Missão é oferecer um alojamento multi-oferta, limpo e seguro num espaço com vida própria e onde seja estimulada a interação com os outros clientes.

Sobre a função:

• O estágio em vendas oferece uma experiência de aprendizagem abrangente, concebida para lhe dar a conhecer as principais áreas do departamento. Desde reservas individuais a reservas de grupo, e-commerce e campanhas promocionais, terá uma ideia de como funciona uma equipa de vendas bem-sucedida na indústria hoteleira.
  

Principais responsabilidades:

• Como estagiário de vendas, trabalhará em estreita colaboração com a nossa equipa experiente e estará envolvido em:
  Reservas de clientes particulares: Ajudar a gerir as reservas individuais dos hóspedes, aprender os fundamentos da gestão das relações com os clientes e adaptar as experiências às necessidades dos hóspedes.
• Reservas de grupos: Apoiar a equipa com reservas de grupos, incluindo reservas de empresas, lazer e eventos.
• E-commerce: Promoção: Ajudar a criar, planear e implementar campanhas promocionais para aumentar as reservas durante as épocas altas e baixas. Colaborar com o marketing para conceber campanhas específicas e acompanhar o seu impacto.
  

Requisitos:

• Licenciatura em Hotelaria, Turismo ou áreas semelhantes.
• Paixão por viagens e excelente capacidade de atendimento ao cliente.
• Forte capacidade de organização e comunicação.
• Conhecimentos básicos de reservas e comércio eletrónico são uma vantagem!
• Proactivo, adaptável e com vontade de aprender.
• Legível para Estágio Profissional - IEFP +Talento
  

CONDIÇÕES

• Horário de 40h semanais, de 2ª a 6ª feira
• 6 meses contrato de estágio de acordo com os valores IEFP
• Bolsa de estágio
• Subsídio de Alimentação

Estás pronto para começar a tua viagem conosco?
Se estás ansioso por aprender e pronto para causar impacto na indústria hoteleira, gostaríamos de te ouvir!

Envie o teu currículo e uma breve carta de apresentação descrevendo o teu interesse nesta função para you@wotels.com com o Título “Estágio Profissional de Vendas”

TALENT ACQUISITION INTERNSHIP

We are looking for a motivated and detail-oriented Talent Acquisition Intern to join our Human Resources team. This internship is an excellent opportunity to gain hands-on experience in recruitment, employer branding and candidate engagement processes. You will work alongside experienced recruiters and hiring managers, supporting efforts to attract, engage and hire top talent.

Key Responsibilities

• Assist in drafting and posting job descriptions on various platforms including job boards, and internal career pages.
• Screening CVs and conducting initial candidate assessments to identify suitable candidates.
• Schedule interviews and coordinate communication between candidates and hiring managers.
• Support the onboarding process by preparing documents and ensuring a seamless candidate experience.
• Maintain and update applicant tracking systems and recruitment databases.
• Conduct research to identify innovative talent acquisition strategies and sources.
• Participate in employer branding initiatives, including organizing events and creating social media content.
• Collect and analyze recruitment metrics to help refine recruitment strategies.
• Stay updated on recruitment trends and best practices.

What You Need

• Current enrollment in a bachelor’s or master’s program in Human Resources, Business Administration, Psychology, or related fields.
• Excellent organizational and multitasking skills with keen attention to detail.
• Strong written and verbal communication abilities.
• A proactive attitude, willingness to learn, and ability to adapt to a dynamic work environment.
• Passion for talent acquisition and human resources.

What You’ll Gain

• Practical experience in end-to-end recruitment processes.
• Exposure to talent acquisition strategies and tools.
• Mentorship and learning opportunities from HR professionals.
• A collaborative and inclusive work environment.
• Benefits:
• Free breakfast
• Discounts with partner companies
• 3 free nights in our units (after the conclusion of the internship)
• Flexible dress code
• 50% discount on drinks at our bars
• Opportunity to enjoy, for free, one-time, activities such as tours, surf lessons, yoga, or any of our paid activities, subject to availability
• Discounts on some of the merchandising products we sell.

Location: Hybrid - Lisbon
Duration: 3 months to 6 months
Compensation: Unpaid

Send us your CV and a brief introduction to:
you@wotels.com
Subject: TALENT ACQUISITION INTERNSHIP

RECEPTION

We're looking for fun, responsible and enthusiastic people who want to grow and develop their career with us!

IMMEDIATE ENTRY

Some of your duties:

• Promoting relations with guests
• Carrying out check-ins, booking extensions and check-outs
• Keeping the work and guest areas clean and organised
• Processing receipts, checking and tidying and storing supplier deliveries correctly
• Passing on important and relevant information
• Ensuring the safety and well-being of all guests
• Complying with internal rules and procedures

Profile we are looking for:

• Experience and training in the area
• Proficiency in Portuguese and English
• Availability for rotating shifts

What we offer:

• Above-average salary conditions and other company benefits.
• Good working atmosphere

Join us and turn your talent into success!

Send your CV or a presentation video to you@wotels.com, or fill out the form on our page.

In the subject line, please include the position, location, and the year (Reception - Porto 2024).

We can't wait to meet you!

HOUSEKEEPER

WOTELS is a young and dynamic chain of Hostels & Hotels expanding throughout Portugal, and we want to keep growing!

Our mission is to offer multi-option, clean, and safe accommodation in spaces full of life, where guest interaction is encouraged.

We are looking for fun, responsible, and enthusiastic individuals who want to grow and develop their careers with us!

Some of your responsibilities:

• Follow rules and procedures constructively and positively
• Respond to emergency requests from the Reception and Coordination teams
• Execute the daily/weekly cleaning plan assigned by the Coordination team
• Keep your workspace and tools organized and clean
• Identify material needs weekly and communicate them to the Coordination team
• Identify any irregularities and report them to the Coordination team

Do you have experience and training in this field?
Are you ready to take on the mission we trust you with?

Send us your CV and a brief introduction to:
you@wotels.com
Subject: CLEANING_LISBON

BREAKFAST ASSISTANT - PART-TIME

WOTELS is a young and dynamic chain of Hostels & Hotels currently expanding across Portugal, and we want to keep growing!

Our mission is to provide multi-offer accommodations that are clean and safe, in spaces with their own unique vibe, where guest interaction is encouraged.

We are looking for a Breakfast Assistant for a Hostel in Lisbon, part-time (08:00 to 12:00).

Desired Profile

• Strong communication skills (knowledge of foreign languages is a plus);
• Reliability and punctuality;
• Organizational skills and a methodical approach to work;
• Responsibility and team spirit.

Main Responsibilities

• Setting up and restocking the breakfast buffet;
• Assisting guests as needed;
• Maintaining the organization and cleanliness of the breakfast areas;
• Final cleaning of equipment and breakfast areas.

If you meet the requirements and are interested, please send your CV to:
you@wotels.com
Subject: breakfast_lisbon